possible new favorite axis: simplifier vs complicator

be a simplifier, not a complicator

“Tell me about the 3–5 metrics you look at every week to gauge the health of your part of the business.” (do they have clarity about what matters?) “Ok, now tell me about a time you noticed something in those numbers, dug into what you saw, and made a change as a result. Be specific about what you noticed, what you dug into, and what you did.” (are they curious and trying to understand? specific about diagnoses and remedies?)

“Average players want to be left alone. Good players want to be coached. Great players want to be told the truth.”